• Wedding Gift Poll
    If I fly out to someone's wedding, do I still have to buy them a gift?
    Yes, it's always proper to bring a gift. They paid for the whole wedding and you are their guest!
    84%
    No, you spent money on your plane trip and that is present enough
    4%
    It's your choice - either way is acceptable
    12%

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    Return Policy

    Smarty wants you to be satisfied! If you need to return something, here is what you need to know:

    • All returned merchandise is subject to a 15% restocking fee.

    • All returns require a return authorization (RA) number, prominently placed on the outside of the box.

    • RA numbers are valid for 2 weeks only.

    • Items purchased as a full case must be returned as a full case. We do not give partial refunds for case purchases.

    • Serving accessories are not returnable.

    • Only unopened merchandise is accepted for a refund.

    • Shipping charges are not refundable.

    • Return shipping fees are the customer's responsibility.

    • Customers who receive free shipping will be charged the shipping fee if all or part of the order is returned for refund.

    • Returns must be packaged carefully to survive the trip. Returns arriving in damaged condition will not receive a refund.

    • All returns must be received within 30 days of purchase to qualify for a refund.

    To request an RA number, please click here

    Refunds:

    We will refund your credit card within 14 days of receiving your undamaged return. Please remember that, depending on your issuing bank, it may take up to an additional 30 days for that refund to appear in your account.

     
    Exchanges:

    We regret that we do not provide exchange transactions. Replacements for returned merchandise must be ordered separately.
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