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I am so pleased to say that I have experience the best most fantastic customer service with this company. I always hear that you need a wedding planner to get everything done correctly but I took it upon my self to put my own party together. I got some of the necessary supplies I needed from here, and even tho my order was not process correctly at first they were quick to correct the error in a matter of minutes!!!! I couldn't beleive how helpful the staff was to me and compasionate to help me in my deperate time of need.!!! I will forever be grateful and continue to recommend them!!! SMARTY HAD A PARTY STAFF YOU GUYS ARE THE BEST!!! GOD BLESS YOU!!!
San Jose
on 5/27/2011
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I had a great experience with this company! Everything was great> The disposible item for the beverages were sturdy and everyone loved them.The colors on the table runners are bright and beautiful! I got everything on time. This is my go to place for all my parties now! LOVE IT!
California
on 5/26/2011
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I would like to sincerly thank you for the extremely timely arrival of my recent order. I was in need of this order within 7 days and I received it before that and the order was correct. This was my second time ordering from you guys, and I have not experienced any problems. Thank you for doing such a great job!
Macedonia, OH.
on 5/16/2011
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Just wanted to tell you what a success our daughters wedding reception was & how impressed guests were with the Newbury plates, reflections plastic ware (a HUGE hit!), as well as the beautiful tablecloths & table runners-all from your company! (my personal favorite was the adorable salt & pepper shakers!) The quality & price were exceptional, & I should know after weeks of searching both in stores & on the internet. SO GLAD I found your website! Darling company-many thanks!
East Peoria, IL
on 5/3/2011
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I had searched and searched the internet looking for nice plates for my event. My Fiance said the silver rim plates just made sense, due to the fact the flatware we purchased was the silver flatware that looks like real silver. I ordered the plates just to test out the quality, yesterday, 04/28, and the plates arrived today 04/29. The best part of all, they exceeded my expectations. I will now be ordering the remainder of my plate sets very soon. Thank You Smarty Had A Party! You're Wonderful!
Calumet City, IL
on 4/29/2011
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Received my second order of supplies for daughter's wedding (200 guests) and am SO utterly delighted with everything! Your customer service is wonderful, and it is so nice to deal with a company that is trustworthy! I have been recommending you to everyone else that we meet that are planning weddings...including our coordinators, so hopefully you will have lots more orders from my area!! Thanks again...and we will send you pics of the reception after the event!
Everett ,WA
on 4/28/2011
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Just received my order for my wedding yesterday. Everything was well packaged and intact. I love the martini glasses, plates, and silverware. Excellent job! Will be posting again after wedding. Thanks for everything and I have already and will continue to recommend your site!
Mobile, Al
on 4/22/2011
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We had our union party in Columbia, South Carolina. I was so happy when I opened the boxes and found these very beautiful and strong supplies. Black square plates, treys to match, bowls large and small. All plastic but beautiful and reusable. We are also having a union party in Cambridge, MA and we were able to salvage every single serving trey and bowl for the next party! There were several people there with parties coming up for birthdays and graduation parties and they were sold! Thanks for helping us have an affordable, beautiful and durable party!
Brooklyn, New York
on 4/19/2011
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I just received the things i ordered for my daughters wedding. The wave trend plates look awesome and are well worth it! The coffee/punch mugs are great! Very happy with everything! Ben did an amazing job packaging! Silverware looks great! Very happy with everything we would order again in a heartbeat! Thanks Smarty had a party for suppling my daughters wedding with everything she wanted!
Glenville, MN
on 4/15/2011
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I just received my order from this store, not even a week since I placed it. It was well packed, I got exactly what I ordered and my expectations of what I ordered were met. Also, no surprise extra charges. Well done. I love your products and since I am planning a wedding, you will now get the next part of my lengthy list of requirements. So pleased.
Ontario, Canada on 11/04/2011
on 4/11/2011
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I ordered 15 Apple Green Taffeta Table cloths for my upcoming wedding! They are absolutely perfect! I am so excited to use them and I plan to order all of my dinnerware, silverware, and glassware from Smarty's! Very pleased and impressed with service and products! Thanks!
Lake Forest, Ca
on 4/7/2011
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I purchased the 5.3 oz PETITE Heavy Plastic Martini Glasses for a Martini party and they were a hit. The design is lovely for being plastic and many of the guests asked to take them home. The 8 oz Square Black Bowls were also wonderful, we used them as dip bowls. I love the fact that these, though disposable, can be washed and reused. Will definately be keeping Smarty in my favs for future parties.
Fort Stewart, GA
on 3/26/2011
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One item from our fairly large order was wrong. It was the easiest return ever! Just put the wrong box on the porch for FedEx to pick back up and the new item was in the mail immediately upon contacting them. Love this place!
Illinois
on 3/25/2011
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I love Smarty, I have placed several orders from table runners to faux silverware. You can't ask for better service. However, upon receipt of my last order I found that serveral packages of plates were damaged. I, in a panic called customer service. Wendy was great! She instructed me to send photos and she took it from there. Two days later my replacement plates arrived and I couldn't be happier. Take it from me, If you are in a pinch or on a budget you can't go wrong with the Smarty line of products. Smarty Rocks... I have told all my friends and I will most certainly order again.
Pikeville, KY
on 3/25/2011
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I had an small defect in a cake topper I purchased. Upon calling customer service I was directed to send a picture of it and they would get another in the mail. I did and they did! I will definitely order again, plus it's fun to say their name!!
Clarksville, TN
on 3/24/2011
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I just received the Baroque "Silverware" for my daughter's bridal shower, and it is absolutely lovely!! I love the detail on each fork, knife and spoon, and they are so shiny and elegant! Everything was packed so neatly and with such care. You can't beat the price and quality! Darrell did a wonderful job, and your customer service is superb! I will definitely be ordering from your wonderful company in the near future.
Pittsburgh
on 3/23/2011
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We just completed our very successful Retirement Party for a volunteer law enforcement officer. We had a very limited budget but, with your help, we had a very elegant event. With the black round table covers (looked like the real thing), to the 'silver' looking plastic ware, beautiful plates and napkins. Everyone expressed how great it looked. And, it was sooooo affordable!!! Thanks, John
North Port Florida
on 3/21/2011
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Beautiful! I ordered disposable white plates, silver forks, knives and spoons they look like the real thing. the merchandise shipped within days, it was packed to perfection. What a great experience. I cant wait to set up the tables for my Husbands suprise 50th in May, it is going to look beautiful with the linens. I will be sure to send pictures.
Ellenton Florida
on 3/17/2011
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OMG SMARTY CANDY INSIDE YOUR PACKAGE MADE MY DAY! ON TOP OF THE SPEEDY DELIEVERY, AND BEAUTIFUL DAMASK CHAIR COVERS AND TABLE RUNNERS I ORDERED FROM YOU. SO EXCITED!
Deltona, Fl
on 3/11/2011
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Grreat!! The best customer service ever.Elizabeth helped me with an order that was placed via the website.She even took the time to call and update me on the status.KUDOS to her.These days its hard to find good customer service.Will be purchasing again. :o)
Florida
on 3/8/2011
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i ordered my first order from your website about 2 weeks ago. it came in a VERY timely manner, and i was completely satisfied with it! i order a bunch of napkins and plastic untensils, and i was shocked at how much care went into the packing. you would of though i ordered fine china! :) i feel very well taken care of with your company. i have already ordered my second order! i am a young bride and me and my fiance are doing the wedding on our own, with a tight budget. its so refreshing that i found this website and know that i have options that wont break my bank. THANK YOU THANK YOU THANK YOU!!! PS i loved the smarties candies that you throw into the boxes! :) nice little touch!
Austin, TX
on 2/28/2011
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I RECIEVED MY VERY FIRST ORDER FROM YOUR COMPANY AND I MUST SAY I AM VERY WELL PLEASED . THANK YOU SO MUCH FOR TAKING THE TIME YOU TOOK WITH ME BECAUSE I WAS A LITTLE SCARED. I NOW HAVE MUCH RESPECT AND TRUST WITH YOUR COMPANY AND I THANK YOU AGAIN. I PLAN ON USING YOUR COMPANY AT ALL TIMES I WILL BE PLACING ANOTHER ORDER IN THE NEXT WEEK OR TWO. THANK YOU FOR THE CARE OF MY ORDER.
on 2/24/2011
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Thank you so much for your expeditious processing!! My order arrived minutes ago, in tact and everything is just as lovely as I anticipated it would be! Thanks again for maintaing such magnificant customer service!
Virginia Beach, VA
on 2/23/2011
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These guys are WONDERFUL! I ordered all kinds of supplies for a large event (350 people) and everything went so smoothly! They called right away to tell me of a backorder on one item, which was only a day. They separated the order, so I got the bulk very quickly, and the backordered item arrived the next day. Every box was carefully and thoroughly packed and sealed. Not one item was broken or missing. Inventorying everything upon arrival was a breeze... and the little candies in each box were such a treat! I had shopped around that they had the BEST prices, AND they didn't charge me for shipping! I've had two other companies recently send me boxes that arrived split open and the contents damaged, so when Smarty's boxes arrived clean, sturdy, well-packed and perfect, AND and on time, I was so impressed! I'm hooked on smartyhadaparty.com and HIGHLY recommend them to those who want a professional presentation and a very REASONABLE price!
Ramona, CA
on 1/23/2011
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I just wanted to let you know how much I appreciate your business. I love the plastic ware that came in. And I like how diligent you are at keeping your customers updated about their purchases. I hope to purchase more from you real soon.
Fairmount City, PA
on 1/23/2011
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