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returns
We’re here for and because of you. We’d like you to know
what doesn't qualify for a refund:
- Return costs
- Shipping charges
- Opened product packages
- Orders older than 3 months
- Boxes missing RMA* on the outside
- Items arriving damaged (insurance recommended)
- Add "15% restocking fee"
* Return Merchandise Authorization
testimonials
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Love this company!! Excellent products quick receipt of product!!! Great customer service!!!
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“Never have a problem or complaint when ordering from Smarty had a Party. Quality and selection is superb.”
in Texas -
“The set is beautiful and the quality of plastic is excellent. I almost can't believe they are disposable.”
in Georgia -
“Everything I needed for my event was found on website which was super convenient.”
in North Carolina -
“I have recommended you to SO many friends! (All of whom are TOTALLY mad at me because they're hooked too!)”
in unknown -
“Everything is beautiful. Thanks for your help.”
in New York -
“Received my products in a timely manner. Very happy with my purchase.”
in California -
“One word - EASY!”
in Missouri -
“Excellent service and prompt delivery”
in Arizona -
“Loved all the items that I ordered. They are going to look great at my son's rehearsal dinner.”
in Virginia -
“I found exactly what I was looking for at a price I couldn't beat! Thank you!”
in Missouri -
“I ordered for my 50th birthday party and was greatly pleased with how elegant and realistic the dinnerware and cutler ...
in Florida -
“Always amazing because of your unique products!! <3 Smarty!”
in Illinois -
“Love shopping at Smarty had a Party, always find what I need.”
in unknown -
“It was fun and great”
in unknown -
“Very satisfied with my order!”
in Texas -
“I love smartyhadaparty items. Everytime I have an elegant celebration, I use items from this company. Everything is a ...
in South Carolina -
“Ordered many times from this site. Great products!”
in unknown -
“The selection was awesome, the prices were the best anywhere. I'm excited to see the product in person!”
in unknown -
“Used this site before, special occasion. Products were just right for our needs.”
in unknown -
"Well designed website. Easy to navigate"
in unknown -
“Could not ask for a better shopping experience when I need to prepare for an event, you always have the colors I need ...
in Kansas -
“Was out of stock, but I asked for a notification and they sent it as soon as the item was back in stock. Placed the o ...
in Mississippi -
“Great price for great products”
in South Carolina -
“Cant wait for my order to arrive! Best party supply site EVER”
in unknown -
“Love my product thanks”
in Florida -
“Great products for a party --thank you!”
in Massachusetts -
“Haven't had an event to order before,but recommended you to others who needed your supplies...they were very satisfie ...
in Pennsylvania -
“many options to choose from”
in unknown -
“Good quality napkins folded very nicely. Better quality paper makes the color look richer. You pay for what you get. ...
in unknown -
“superb!!!!”
in unknown -
“best price compared to amazon”
in unknown -
“Everything was good quality and got here quickly! My wedding will be beautiful.”
in Oregon -
“I really appreciate your response to the initial damaged package issue. Thank you for your prompt correction.”
in Florida -
“Great quality table linens for the price. Quick shipping is a bonus add.”
in Texas -
“Great products, fun descriptions!”
in Washington -
“I LOVE Smartys”
in Pennsylvania -
“thanks for a quality product”
in unknown -
“Always provide me with great service”
in Georgia -
“love your products...great selection...easy shopping”
in Ohio -
“Shopping on your site was very easy!”
in unknown -
“So glad to find the gold trim plates in dinner and salad packages. So look forward to receiving them for our 50th ann ...
in Missouri -
“Quality product”
in Florida -
“Love the website and the products and how quickly it all arrived. Can't wait to throw my dinner party”
in Michigan -
“Everything was perfect and came fast.”
in Nebraska -
“Beautiful elegant disposable dinnerware at reasonable prices.”
in Unknown -
“I am not a "newbie" to Smarty Had A Party. I always shop with them first. The quality of their products are excellent ...
in Illinois -
“Always great product & service!”
in Unknown -
“Excellent”
in Florida -
“I am a repeat customer and have never have had a problem with my orders. The quality has always been great for my pur ...
in Unknown
